Analytics Dashboard – A single screen covering sales & revenue, orders & checkout, products & catalog, customers & retention, and returns — no manual report navigation needed.
AI Analytics Workspace – Conversational AI interface that answers plain-English questions about revenue, orders, products, categories, customers, discounts, carts, returns, and regions using approved nopCommerce store data.
Saved Prompts – Save recurring reports and commonly used business questions so your team can re-run them in one click, week after week.
Prompt Activity Log – Track every AI analytics request, its status (e.g. Success, Needs Clarification), and when it ran.
Excel Export – Export dashboard data to .xlsx.
CSV / PDF Export – Export AI Analytics Workspace answers to CSV or PDF for sharing with finance, operations, or management.
Multi-Provider AI Support – Connect to OpenAI (ChatGPT), Anthropic (Claude), OpenRouter (Gemini, LLaMA, Mistral, and others), Azure OpenAI, or any custom OpenAI-compatible endpoint.
Date Range & Store Filtering – Filter all dashboard data by custom date range, quick-range shortcuts, and by individual store in multi-store setups.
License Registration – Register and view license status directly from the Configuration screen.
Analytics Dashboard Reports
Sales & Revenue
Revenue summary and revenue trend
Monthly and annual sales trends
Average order value (AOV) and average items per order
Sales by region (country/state from billing or shipping address)
Payment method performance breakdown
Shipping method performance breakdown
Orders & Checkout
Total orders and order status breakdown (Pending, Processing, Complete, Cancelled)
Orders from new vs. returning customers
Discount usage reports
Pending orders and cart items updated (cart abandonment signal)
Products & Catalog
Top-selling products (quantity and revenue, ranked)
Popular products over time
Category-wise performance (quantity and revenue, ranked)
Customers & Retention
User registrations trend (daily/weekly/monthly/yearly views)
Active customers
Average Customer Lifetime Value (CLV)
Customer retention rate (e.g. % of customers making a second purchase within 90 days)
Customer churn trend
Customer segmentation (order value, purchase frequency, region, guest vs. registered)
Returns & Adjustments
Return requests count
Refund and return related reports
AI Analytics Workspace Features
Conversational analytics inside the admin panel — ask questions in plain English about revenue, orders, products, categories, customers, discounts, carts, returns, and regions.
AI-generated summaries with supporting key numbers, data tables, and charts — charts are only generated when you ask for them.
Read-only execution on approved nopCommerce data — the AI cannot modify store data.
Saved prompts panel for one-click access to recurring questions (e.g. "Revenue last 30 days", "Top selling products", "New vs returning customers").
Recent prompt activity panel showing timestamp and outcome for each question asked.
Clarification handling — if a question is ambiguous, the AI asks a follow-up before running the analysis instead of guessing.
General Features
Quick Date Shortcuts – One-click "Last 7 days", "Last 30 days", and "Last 90 days" buttons on the dashboard.
Data Scope Transparency – The Configuration screen clearly states that analytics use only live nopCommerce store data (orders, customers, products, carts, discounts, returns, and addresses) — no external marketing or third-party data.
Prompt Log Retention – Configure how many days AI prompt logs are retained.
Dedicated Admin Permission – Restrict access to the plugin's screens to specific admin roles.
Localization Support – All field labels and hints use nopCommerce's locale resource system for easy translation.
Professionally developed and fully supported by Xcellence-IT.