Features

Key Features

AI-Powered Responses – Uses OpenRouter AI (Google Gemini and others) to answer customer questions instantly and accurately.
Floating Chat Widget – A non-intrusive, customizable floating button appears on all store pages for easy customer access.
Context-Aware Conversations – Remembers recent messages within a session so the bot understands follow-up questions naturally.
Knowledge Base (RAG) – Upload documents, add URLs, or sync nopCommerce topic pages so the chatbot answers questions specific to your store.
Full Visual Customization – Customize colors, fonts, font sizes, header text, and button position to match your store branding exactly.

OpenRouter Integration – Connect any supported AI model (e.g. Google Gemini 2.0 Flash) with a fallback model for high availability.
Conversation History Control – Configure how many past messages and how many days of history the AI reads before responding.
Live Preview – See exactly how the chat widget looks before saving, directly on the configuration page.
Chat History Dashboard – Review all past customer conversations, filter by guests or registered customers, and monitor chatbot performance.
AI Processing Logs – Detailed per-message logs showing intent detection, confidence score, response time, and action taken.
Knowledge Base Management – Upload files (PDF, DOCX, TXT, MD), import URLs, or auto-sync nopCommerce topics into the knowledge base.
Multi-Store Support – Works across multiple store configurations.
Professionally developed and fully supported by Xcellence-IT.