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Chat Appearance

This section lets you customize the visual look of the chatbot widget so it matches your store's branding. A live preview on the right side of the configuration page updates as you make changes, so you can see exactly how it will look before saving.

Chat Appearance

Color Settings

Colors are entered as hex codes (e.g. #3c8dbc). You can pick a color using the color picker icon next to each field.

Setting Default Value Description
Primary Color #3c8dbc The main brand color used for buttons, highlights, and key elements.
Bot Message Background Color #f0f4f8 The background color of the chatbot's reply bubbles.
Bot Message Text Color #3c8dbc The text color inside the bot's message bubbles.
User Message Text Color #ffffff The text color inside the customer's message bubbles.
Header Text Color #ffffff The text color displayed in the chat header bar.
Input Field Placeholder Color #3c8dbc The color of the placeholder hint text inside the message input box.
Input Field Text Color #3c8dbc The color of the text the customer types in the input field.

Text and Label Settings

Setting Default Value Description
Chat Header Title Support Chat The main title shown in the top bar of the chat window.
Chat Header Subtitle AI-powered assistant A smaller description shown below the title.
Font Family 'Roboto', sans-serif The font used for all text in the chat widget.

Font Size Settings

Setting Default Value Description
Header Title Font Size 14px Size of the main title text in the chat header.
Header Subtitle Font Size 11px Size of the subtitle text in the chat header.
Message Bubble Font Size 13px Size of the text inside all chat message bubbles.

Layout Settings

Setting Default Value Description
Launcher Button Position Bottom Right The floating chat button appears in the bottom-right corner of your store pages.
Launcher Button Size 58px The size (diameter) of the floating chat launch button.

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