Howtogethelp

Please drop us an email at support@nopaccelerate.com with issues you're facing. Alternatively, you can use support form
http://www.nopaccelerate.com/wiki/support to request a support.

Please include below details when you're writing mail us:

1. Your Order Number:
2. Store's nopCommerce version:
3. Plugin Name: Product Ribbons Plugin
4. Plugin version:
5. Store admin credentials (if possible):
6. Reproduce steps:
7. Is there any customization in your store:

It will helpful if you attach images/screen-cast, so it will helpfully for reproduce issue at our end.

You can also email us steps for generating issue at our end. For that you need to follow below steps.

• Open “psr.exe” from Run in your Windows operating system.
• Click on “Start Record” button and do your steps to produce your issue.
• Click “Stop Record” button once you complete recording steps. It will ask you to save a zip file.
• Send us saved zip file via email.

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